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Is Cash on Delivery (COD) available for all orders?
Yes, Cash on Delivery (COD) is available for all orders.
How should I care for my fabric?
Our garments are made from dyed cotton or hand-block printed cotton. For best results, we recommend dry cleaning. Run a hot press over the garments and store them properly. With love and proper care, our handcrafted pieces can last longer and stay gorgeous for years to come.
Do you take bulk orders?
Yes, we would love to discuss your bulk order needs. Please fill out the contact form on our website to get in touch with us.
Are there any shipping charges?
Free shipping on order value above Rs 4000. A flat shipping charge of Rs. 150 is applicable to all orders value up to Rs 4000.
Are there any hidden charges?
No, there are no hidden charges. The prices shown for each product are inclusive of GST, and you will not be asked to pay any additional fees, other than those are explicitly mentioned.
What payment methods do you accept?
We offer several safe and secure payment options, including credit and debit cards, Net banking, UPI through our secure payment gateway. We do not accept Cash on Delivery (COD).
How do I know if my order is placed successfully?
You will receive an order confirmation email on the registered email ID provided during checkout immediately after the payment is made.
How long will it take for you to dispatch my order?
Our current delivery timeline is approximately 7-10 working days. Please note that we are not responsible for any delays caused by logistical issues beyond our control.
How can I track the delivery of my order?
Once your order has been shipped, you will receive an automated email with the tracking details.
Do you offer exchanges on orders?
Yes, we offer exchanges for online purchases. To initiate an exchange, please contact us within 4 days of receiving your order. We will process the exchange within 7 business days after receiving the returned products. Exchanges are subject to the following conditions:
The return must be initiated within 4 days from the date of delivery.
The item(s) must be unused and undamaged.
Tags must be intact and not removed.
Customized products are not eligible for exchange.
Are the products shown on the website accurate?
While we strive to ensure that our photographs accurately represent our products, there may be slight color variations due to differences in screens and the nature of hand-block printing. These variations are natural and part of the charm of handmade products. Please note that exchanges and returns will not be processed based on color or print variations.